Adobo, The National Meal of The Philippines †Culinary Essay

Adobo, The National Meal of The Philippines – Culinary Essay Free Online Research Papers Adobo, The National Meal of The Philippines Culinary Essay Philippines, like all its other Asian counterparts, is a region of mouth-watering delights. Leading the roster of Filipino delicacies are the lechon (roasted whole pig or chicken), sinigang (chicken, pork or beef soup usually prepared with tamarind and other ingredients), dinuguan (pork blood stew) and adobo (e.g. pork or chicken slow-cooked in vinegar, soy sauce, bay leaf, and garlic) Among these delectable meals, of course, adobo best fits the title, â€Å"The National Meal† along with the bamboo, mango, milkfish and carabao as other iconic symbols of the country. The fact that adobo is well-loved by Filipinos, regardless of their social standing, home, province or region can not be denied. From the northernmost stretch of islands of Batanes to the vinta-dependent islets of Tawi-Tawi, adobo is a staple cuisine along with other regional favorites like the papaitan for the Ilocanos, pinikpikan for the Ifugaos and the Bicol Express for the Bicolanos. The dish is hugely popular among our native and indigent brothers as well as it is a must-eat among average and rich Filipinos alike. Different versions of the dish are usually the most-ordered meals on the menu of Filipino carinderias and restaurants; thus, signifying the nation’s penchant for adobo. The inviting smell of adobo lingers on our dining rooms every time we have our local gatherings or salu-salo. Even Filipino immigrants and overseas workers constantly crave for adobo abroad. Satiating their guilty pleasure, of course, only entails a session in the kitchen or a phone patch from ho me asking their loved ones to cook the most delicious adobo once they’ve reached Philippine shores again. Aside from the fact that adobo is well-loved by Filipinos, the dish also makes use of many of our local ingredients giving adobo the distinct Filipino flavor. We can give credit to the pure cane vinegar for the adobo’s rich sour taste and to the locally-produced soy sauce for its savory and salty feel. Sitaw or kangkong can also be added for healthier alternative. For spicier versions of adobo, adding siling labuyo and recado enhances the over-all zest of the meal. No other Filipino dish can also compete with adobo in terms of versatility and variety. Mixing vinegar, soy sauce and spices with either chicken, pork, fish, kangkong, sitaw or even crickets would yield to different varieties of the famous Filipino dish. Adobo sa gata, adobong matamis, adobong tuyo, adobong masabaw, adobo sulipan, adobo sa pinya, adobo sa kalamansi are only a few of the many ways to cook adobo. Adobo can also fill our pandesals, siopao, and puto, be made into adobo flakes, be poured evenly into our pizzas, and be mixed with spaghetti. And if those are not enough, local food companies have recently come up with adobo sauce and adobo spread. Adobo has the support of the Filipino people, the flavor, and the versatility to be an icon of the country. The meal offers an exciting feast for the senses and is indeed most deserving of the hallmark, â€Å"The National Meal†. Research Papers on Adobo, The National Meal of The Philippines - Culinary EssayNever Been Kicked Out of a Place This NiceMarketing of Lifeboy Soap A Unilever ProductThe Effects of Illegal ImmigrationThe Spring and AutumnAssess the importance of Nationalism 1815-1850 EuropeAnalysis of Ebay Expanding into AsiaCapital PunishmentWhere Wild and West Meet19 Century Society: A Deeply Divided EraTwilight of the UAW

Human Resource Management in tourism

Human Resource Management in tourism Introduction Humanresource management is an important aspect of management in every institution.Most organizations have a separate department that performs the important function.Advertising We will write a custom report sample on Human Resource Management in tourism specifically for you for only $16.05 $11/page Learn More Human beings are complicated beings and thus must be dealt with understanding. Human resources are responsible for doing activities that lead to the success of an organization. They have to be motivated and comfortable to work. Human resource management is practiced in many fields that involve human beings. Among the fields is the tourism industry (Elisa et al, 2004, p. 3). The tourism industry is characterized by diversity and therefore has sensitive needs of human resource. This report will discuss how effective Human Resource Management could contribute to the successful management of organizations in tourism industry. The report will f ocus on important elements of human resource management such as the process and policies of recruitment as well as competencies. The outcomes of ICT on human resources will be discussed to emphasize its significance in the tourism industry. It will also focus outcomes of information and communication technology, work ethics and rewards. How effective Human Resource Management could contribute to the successful management of organizations in tourism industry Human resources are very important for the success of any organization. Managing them can be challenging and thus organizations must be effective to in dealing with human resources. Their efforts to produce are what determine the success of the organization in any field including the tourism industry (2010, p. 1). In his research, Nickson (2006, p. 1) points out that the human resource management in the tourism incorporates the management principles to integrate with the specific needs in the tourism industry. These needs among o thers include recruitment policies and process, outcomes of ICT (information communication technology), inequalities and management of different staff, work ethics and rewards. Recruitment process According to the UNEP (2010, p. 147) recruitment is the methods used to get human resources who have attained the qualifications and can work. The end stage of recruitment which is often confused with recruitment is selection. The process starts with advertisement where several persons who are capable of working can apply.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The advertisements can be done on the notice boards or media or in the internet. Usually internal advertisements are done before external advertisements. Additionally, the existing employees are given priority in the selection. After advertisements, applicants respond and their applications are received whether online or manually. The candidates are short listed and invite for an interview. The interview is conducted by panelists who select the best on merit. Sometimes there is a second interview after which selection is done. The successful candidates are notified and invited to start working in the industry (Torrington, 2005, p. 46). Selected candidates report and are given induction and upon completion they start working. Induction is done by the human resource representatives, departments head or a fellow worker. The employee is given a team to work with or is given office to start working. In case the panelist fails to get successful candidates, there is a re-advertisement. The process is repeated until they get the right candidate. Sometimes selected candidates fail to report. In such cases the human resource management may select another who was second in the interview performed or start from the beginning of the recruitment. Recruitment Policies Jolliffe (1989, Para 1) indicates that touris m industry has to consider seasons in the recruitment of its human resources. This is because the tourism industry has a high season when there are many tourists while in other seasons there are few tourists. Due to the seasons, the employer must hire temporary employees that are going to work during the high season and a few permanent who will work all round the year. The recruitment process must be transparent. It should enable the employer to get committed employees who are best suited for the organization. The recruiters must be qualified and credible and should be aware of the nature of the organization. They should also know the needs of the organization. There should be no discrimination due to color or background of the candidates (Nickson, 2006, p. 1). Competence Elisa et al (2004, p. 3) note that the human resource management should look for managers who will support the tourism organization to earn more revenue. The human resources efforts determine the success of the org anization and those selected must be willing to employ their knowledge and skill in the industry.Advertising We will write a custom report sample on Human Resource Management in tourism specifically for you for only $16.05 $11/page Learn More The human resources must therefore be willing to perform and participate in the expansion of the tourism industry. This is because the profits obtained from the industry will be used to pay all due for the employees and other necessities of the company. Career oriented employees tend to be of great help to the tourism industry. In their pursuit to explore and develop their career in the industry, they lead to the success of the company. Such employees can be given the opportunity to grow and advance as they contribute positively (Elisa et al, 2004, p. 3). Training of the human resources in the tourism industry can lead to successful management. Training can be done to different groups in the industry depending on their roles. Training will enable workers be motivated, know what they are expected to do and work effectively and efficiently. Training also gives opportunities for discovery and development of talent (Elisa et al 2004, p. 4). In the recent practices, the human resource management has placed more emphasis on the management of finances and the ability to market to recruit employees. Another area of competency given attention is the recruitment of workers with information technology competencies. Managers recruit those with computer competencies as a basic criterion. In most cases those with specific expertise in certain areas are recruited and trained to perform specialized tasks. This in turn lead to more rewards as well as expansion of the tourism industry (Elisa et al 2004, p. 4). Further learning of employees in the tourism industry can be encouraged. When they go for further studies, employees increase their skill and become more knowledgeable thus work with more understanding. They learn new developments in the tourism industry and can implement it to realize success. Such employees who go for further studies require little induction in the industry and are therefore in a better position to handle difficulties within the industry than fresh graduates. Outcomes of ICT The use of ICT has led to success in the management of the tourism industry. As Elisa et al (2004, p. 1) note, computer competency is a basic requirement for new recruits. The organizations also have taken initiatives to train employees on computer skills. This is because the environment has changed and people are embracing technology in businesses.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Therefore technology is being used widely in advertising and thus expertises are required in the tourism industry. Therefore, they use their specialization to lead the organization to gain more profits and stay in the global competition. ICT has been effective in a number of areas. It has been used in the recruitment process to advertise and communicate with potential employees. It has also been used in the management of the industry. The industry has benefited in keeping relevant data about employees, the organization and communicating within and outside the organization. ICT has been a weapon in advertising and communicating with clients. For instance customers can make on line booking for a holiday in a distant location. Furthermore, ICT has opened opportunities and created employment opportunities due to expression. The outcomes of ICT have been helpful in trucking changes in the world as they happen. Through internet, a lot of valuable information can be acquired and thus it is possible to adjust the services as well as management practices to deal with the dynamic requirements of clients. The employees can learn and find relevant information about a problem and Thus ICT has led to the successful management of human resources in the tourism industry. Inequalities and management of different staff The tourism industry is exposed to diversity. Nickson (2006, p. 1) suggest that there should be equality in the selection of employees in the tourism industry without discrimination because of color or background. Thus the human resources should be accommodative to different people of different cultures. A variety of employees from different cultures can be of advantage to the tourism industry. This is because such institutions that deal with diverse clients will benefit from the different employees who may be in a better position to such clients. This may be due to the advantage of being multilingual where they can speak in the language the client understands. M anaging the staff in terms of health and having a general concern of their welfare is important. Employees with a medical cover from the organization have a sense of security. Employees with ill health have a lower input and are prone to absenteeism. A comprehensive medical cover from the institution has positive impacts on success of the company. This is because employees are catered for, can be treated and recover. Those without cover may lack funds for proper treatment hence will keep falling sick and eventually lead to low input in the company. Some medical covers cater for the immediate family members of the employee thus he is able to concentrate on the job (Nickson 2006, p. 1). Work ethics The Sustainable Tourism Online (2010, p.1) the management has to maintain good working relations in the tourism industry. It can have considerate working hours and arrangements for its employees. Additional, it can discourage violations within work and encourage respect among the employees. Such habits as use of drugs and alcohol can be discouraged. The organization can introduce beneficial leisure activities like clubs as an alternative to abusing drugs (Nickson, 2006, p. 1). There is importance in strategizing whenever there are challenges and problem among the human resources as Nickson (2006, p. 1) indicates. The management must address the grievances of employees whenever cases of violation and misunderstandings are reported. It can adopt techniques of solving problems to reconcile the parties and address issues without taking sides. Poor relationships among employs are characterized with tension and discourage teamwork. Without teamwork, the tourism industry may not realize its goals. Rewards In their research Elisa et al (2004, p. 1) revealed that rewards for the human resources are part and parcel of effective management that led to success. Their research findings suggested that employees who are compensated for their work are motivated and devoted to work. C ompensation is based on organizational levels. The top ranked managers receive a great reward than the juniors. The middle managers receive lower than the top managers and higher than the juniors. The juniors are paid least than the others. Additionally, the most experienced are considered to be valuable and are therefore paid an amount considerate of their experience. Wages of employees increase when the employees are promoted. This is because their tasks and responsibilities have been expanded. The wages increase also when the worker goes for further training and hence need to be given a more challenging task. Elisa et al (2004, p. 2) identify increase in work load as a factor that lead to addition of wages to employees. An organization may experience increased clients and thus the organization may choose to add on wages instead of recruiting more workers who may be relieved from work when the season is low. Elisa et al (2004, p. 3) note that the criterion for compensation is base d on the position of the employees more than the skills and knowledge they possess. Although they have competencies and knowledge in many areas and are experts in specific fields, their rewards reflect the responsibilities that are attached to their specific positions. This means that those with similar education qualification and are of equal competencies are paid lower because they have fewer and different responsibilities than their seniors. Consequently, the managers in charge use their superior positions to learn more skills in management and thus maintain their position. This competition makes them very effective leading to the success of the organization. Middle level managers who wish to get higher rewards use their positions to demonstrate their abilities. Since they work closely with the top managers, they ensure that they demonstrate their ability to their immediate supervisors (Baum, 2006, p. 4). In most cases they are of same qualifications as the boss and therefore the y learn from them. Whenever there are opportunities for promotion they are likely to be recommended since they have demonstrated ability and skills in the human resource management (Elisa et al, 2004, p. 3). Skills and education of an individual are important in determining the rewards (Torrington 2005, p. 45). Effective rewards dependent on the qualifications of an individual gives satisfaction to the employee. When rewarded according to his ability, the employee devotes his time to work for the tourism industry hence there is success. Underpaid professionals tend to look for opportunities in other organizations. Highly skilled individuals are usually on demand as Elisa et al (2004, p. 2) state. They include personnel in specialized areas like information technology. They demand for high wages and thus to maintain them they are paid according to their demands. Managers are in most cases responsible to reward and can be sensitive to human resources needs. The mangers can have additi onal rewards for outstanding employees. This will encourage competition in the company for excellent performance. Workers who have worked for long in the company can be rewarded for their commitment. Recognition for work well did lead to improved performance. Recommendations In future the tourism industry may investigate the rewards organization. This is because the criterion for payment in some cases is position and in other cases it is expertise knowledge. Furthermore, a balance between expertise and position to determine reward can be made (Elisa et al, 2004, p. 4). Conclusion In conclusion, the effective management of human resources is the key to success of the tourism industry. This can be achieved by adopting a recruitment process that is transparent. The process should enable the organization employ competent employees who will lead the company to realize more profits and expand. Policies that allow for diversity and equal treatment can be adopted while paying attention to c ompetence of the employee. Importance of ICT and the outcomes cannot be estimated, as already mentioned, there are changes due to use of technology hence the tourism industry must embrace technology. Technology expands the organizations in terms of business and creates working opportunities for human beings. ICT therefore makes communication possible within and outside the organization. People of different color and back ground can work together effectively and lead to the success. Thus being multi lingual brings positive outcomes in the organization. Additionally, people can learn to work with people from different culture since tourism industry is diverse in nature. Furthermore, the management can ensure that there are policies that govern the behavior of the employees to maintain good relation. It can use strategic measures to solve differences among employees. Moreover, employees must be compensated for their work adequately. This will encourage them to work hard. Reference List Baum, T., 2006. Human Resource Management for tourism, Hospitality and Leisure:  An International Perspective. Australia: Thomson Learning. Elisa, M. Kay, C., 2004. Knowledge, skills, and abilities for lodging  Management success (Human resource) business journal: Cornell hotel and  Restaurant administration quarterly. Web. Jolliffe, L., 1989. Seasonality in tourism employment: Human resource challenges.  International journal of contemporary hospitality management, vol 15, no. 6. Nickson, D., 2006. Human resource management for the hospitality and tourism Industries. Butterworth: Heinemann. Web. Sustainable tourism online., 2010. Human resource management: Recognition and Management of emotional labor in the tourism industry. Web. Torrington, D. P., Hall, L.A, Taylor, S., 2005. Human Resource Management (6th ed.).  UK: FT Prentice Hall. UNEP., 2010. Sustainable Tourism in protected areas: Human Resource planning for  Tourism for in protected areas. UK: FT Prentice Ha ll. Virbus., 2010. Human resource management. Web.

5 Illegal Interview Questions and How to Deal with Them

5 Illegal Interview Questions and How to Deal with Them When it comes to job interviews, honesty (okay, maybe enhanced honesty in some cases) is the way to go. But what if the interviewer is asking you questions they have no right to ask? Out of ignorance or slyness, an interviewer might try to get information out of you that the company is not allowed to factor into their hiring decisions. However, you’re not obligated to answer them- and in fact you shouldn’t. Your battle plan should be to figure out why they’re asking (whether it has direct consequences for the job itself), and to decide whether you should answer. In most cases, the answer is â€Å"no,† but there are ways to redirect the conversation and/or call attention to the inappropriateness of the question without alienating the interviewer. After all, it may just be someone talking off the cuff without realizing it’s actually illegal to talk about certain personal issues. Some of the hardest interview questions you’ll encounter might be illegal.Here are some examples of illegal interview question areas, and how to get around them.1. Religion/Race/Sexual OrientationDo you volunteer with your church? That’s an interesting last name, what’s your background? These questions all sound pretty harmless†¦just making small talk, right? Yet each one gives away information known as â€Å"protected class.† Employers are prohibited by federal and state law from hiring (or not hiring) based on categories like race or ethnicity, religion, or sexual orientation. Talking about topics like your church (or lack thereof), your spouse, or your family’s ethnic background can give information that could tip the interviewer against you if there’s a bias involved. Even if it happens in a pre-interview chat, before you get down to the brass tacks of the job itself, you’ve given information that the interviewer had no real right to ask.The way to handle this is to redirect the question. If you r efuse to answer, even though you’re in the right, it could set you up as â€Å"combative† or disagreeable in the eyes of the interviewer. It’s okay to be vague and try to channel the conversation elsewhere. On church activity: I do volunteer at my local soup kitchen- I like to give back to the community when I can. On family background: Gotta love the American melting pot, right? 2. AgeYou have a pretty long and distinguished resume, do you see yourself retiring soon? Age (particularly 40 and up) is another protected class. If an interviewer tries to get information about how old you are, he or she might be trying to suss out whether you’re likely to be a long-time employee at the company†¦or whether this job is a pit stop on your way to the golf course.You should never feel obligated to give your age. Instead, take the chance to re-emphasize your commitment to the job for which you’re interviewing: On the contrary, I’m looking forward to talking about a long and productive relationship with this company, and bringing the fruits of that experience to my work for a long time to come.3. Family StatusIf you’re pregnant, have children, or may want children some day†¦doesn’t matter. An interviewer is not allowed to use your family status as part of the hiring decision. Even if you’re eight months pregnant in your interview suit, he or she can’t ask when you’re due, or about your childcare plan afterward.In a case like this, the best tactic is to try to push it back on the asker. Without being overly antagonistic, it’s okay to ask, Can you help me understand why that matters? I just want to make sure I better understand what this job entails.4. Whether You’ve Been ArrestedConvictions are fair game for interviewers and job applications, but arrests (without convictions) are not. Even that’s starting to change in some places: New York is looking at phasing out e mployers’ ability to ask about particular kinds of convictions. For now, however, convictions are askable, but arrests are not.If you’re asked, have a simple response ready to go (taking too long can trigger the kind of reaction you’re trying to avoid): I have never been convicted of anything, no. And if you do have a conviction, it’s essential to remember not to lie about that, because a background check would likely uncover that information.5. Your Military ServiceI see from your resume that you’re in the National Guard. Does that take up much of your time? Employers are not allowed to use active military service as criteria in hiring. Basically, the interviewer can’t factor in your military service at all. If you choose to answer this one, emphasize that you’ve never had a problem balancing your service with your career.6. Disability StatusIf you don’t mind my asking, how did you get in that wheelchair? Will you be on crutch es long-term? I see you have glasses- is that a pretty strong prescription? The Americans with Disabilities Act (ADA) is pretty clear- employers are not allowed to discriminate against employees that may need physical accommodations. Instead, they are allowed to ask if you would need any specific accommodations to do the job.If it seems like the interviewer is fishing for information about a disability, deflect it. Are you asking whether I would need special accommodations? Or, I’m not sure I see how this relates to my ability to analyze sales reports- can you clarify and help me understand?The most important thing to remember is that if you feel uncomfortable, you don’t have to answer- but you also don’t have to disqualify yourself by putting up a defensive wall or walking out of the interview. It’s fine to call attention to the reasons behind asking (in as non-confrontational a way as you can manage), then try to segue back to the interview and job desc ription as quickly as possible.If you have concerns about any of the areas outlined here, definitely check with the Equal Employment Opportunity Commission (EEOC), and know your rights as an applicant.

Business Plan for a Fruit Juice Stand Dissertation

Business Plan for a Fruit Juice Stand - Dissertation Example The plan integrates the mission, vision, aim and objectives, including research methods, market analysis, and so on. Primary and secondary researches were conducted. Primary research involved interviews to 50 respondents at Westfield Stratford shopping centre. The respondents were mostly female, aged 20 to 35 years old, who frequently spend their leisure time in the mall. Secondary research on marketing strategy, marketing mix, marketing analysis, marketing programme and the 7Ps, a 2-year forecast of the business and an analysis of future events that might happen during implementation and actual operation of the business were discussed and integrated into this business plan to provide a clear picture of the business. Questions ranged from the respondents’ likeness of the fruit juice and smoothies to their daily intake of soft drinks and packed carbonated drinks. It was astonishing to know that the students and youths have been taking soft drinks and packed carbonated drinks and that fruit juice has not been too popular to them. However, there was a sign of hope when the question mentioned of a possibility of a fruit juice and smoothies contained in beautiful glasses, in which the respondents positively answered that they would prefer fruit juice and smoothies if these are readily available in stores inside the mall. The respondents replied that they wanted to take fruit juice as a substitute of soft drinks as they have heard of its health benefits. They were also asking for the price since the reason why they were taking soft drinks was due to the low price. Convenience was also one of the reasons for their preference of bottled and packed carbonated drinks.

International Trade Finance Essay Example | Topics and Well Written Essays - 2500 words

International Trade Finance - Essay Example This report looks into various aspects of international trade finance in relation to Stainless Cookware Ltd. The report will first analyse import/inward documents against payment collection in international trade since the company also engages in inward trade that requires inward financing and documentation. The report will also identify an appropriate banking product that Mr. Gupta, the director of the company can use to finance imports. The Incoterm that is currently used in the Saudi contract will also be evaluated, and recommendation will be given on whether another alternative may be used. Furthermore, the report will highlight how else the bank may protect the company. Advantages of invoicing using the USD will also be discussed while at the same time providing the three quotes alongside their sterling equivalent. This will demonstrate a deep application of international finance in the case study. There are also some documentation and other e-commerce financial aspects that can be used in international trade. Methods of payment in international trade will further be analysed. The Stainless Steel Cookware records its imports on documents against payment (DP) collection. The DP mechanism involves the release of import documents upon payment by the buyer. It is a crucial method of payment in international transactions which can enhance faster and effective payment for Stainless Steel Cookware. In this mechanism, the exporter asks the bank to present shipping and title documents to the importer only when he pays for the bill of exchange or draft. This is cash against documents, and it ensures that the importer pays for the goods as he takes possession of them (Carr & Stone, 2013). DP is therefore an effective method of payment for Stainless Steel Cookware because it ensures that the importers of its goods pay for their imports as

Describe how the web(www.gilt.com ) is used by a real corporation Assignment

Describe how the web(www.gilt.com ) is used by a real corporation - Assignment Example The website offers various discounts to its customers and only those customers can access these discounts who have subscribed with the website. There are various ways in which the website can be helpful for various brands located within and outside United States. Real world organizations such as Saint Laurent and various other organizations can benefit from Gilt Groupe in several ways. Gilt Groupe website is similar to the local small sized retail stores that are located in various areas. These stores purchase various products from different manufacturers at discounted prices and then they sell these products directly to the customers. In return the manufacturers selling their products derive many benefits including advertisement benefit, research benefit, cost cutting benefit and targeting benefit. The organizations that connect with the Gilt Groupe website can obtain same benefits from the website (Ostapenko 64). One way through which high end brands such as Saint Laurent can use the Gilt Groupe website is that such brands can directly reach their target market without compromising the image they had developed over the years. The members who are subscribing with Gilt include individuals who are educated and at least have a bachelor’s level degree and belong to higher income earning groups (The Business of Fashion 1). Brands such as Saint Laurent sell their offerings at very high prices and the customer base of Gilt are the main target markets of these brands. Another benefit that brands including Saint Laurent can benefit from Gilt website is that they can reach a higher consumer base and can easily attract new consumers that had been previously shopping with their competitors. The target market that is catered by Gilt mostly includes those consumers who are very brand loyal and only purchase from a certain brand. But organizations such as Saint Laurent can sell their products through the Gilt website and even gain the attention of customers who

Select a grand nursing theory.Explain how application of this theory Essay

Select a grand nursing theory.Explain how application of this theory by nurse leaders and nurse managers can influence outcomes from two of the following areas - Essay Example This theory is grounded on the supposition that the founding principle of nursing is bound in caring as the root of nursing (Burtson & Stichler, 2010). Nurse leaders can use the theory of human caring in patient care delivery and increase patient satisfaction. This theory offers a structure that nurse leaders can use to reinstate the profession’s vision of care that permits care to flow from the nurse leader to other nurses and eventually to the patients (Douglas, 2011). This promotes wholeness and healing among the patients and the nurses (Boykin et al., 2003) By being caring to the staff members, the nurse leaders can rest assured that the nurses will show the same care and compassion to the patients (Burtson & Stichler, 2010). When a leader adopts and demonstrates this theory he or she then opens the door for the nurse staff to start incorporating care in a more thoughtful manner and impact on their interactions with clients (McEwen & Wills, 2014). This then improves delivery of care and the levels of patient satisfaction (Douglas,